Carmen Erickson, Owner. Being a fellow RV owner gives Carmen, first and foremost, the value of customer service. This quality was a major component  she felt was lacking in the RV industry and no doubt had a major influence on her desire to own an RV Service Center. Before becoming the owner of Action RV, she traveled for 6 years, full-time, throughout the country. This experience has given her a broad insight into the quality of service the RV public expects. She has more than 20 years of experience in business including the areas of sales, management, customer service, consulting and networking operations. Carmen’s main goal is customer service realizing the need through personal experience.

Carmen was born and raised in Montana, moving to Colorado and then to Texas in 1989.  When time permits, her first love is still traveling the country via the highways and byways with Belle Starr, her faithful and loyal basset, in her Monaco Dynasty and spending quality time with family and dear friends.

Jeannie Thompson, Office Administration & Warranty. A partner in a previous business venture, Jeannie has ample practical experience in the day to day operations of a business. She has been trained in the Monaco “on-line” warranty process and effectively handles warranty and extended warranty policy claims. She is excellent at the front desk with customers and you are a stranger only once.

Jeannie is from Youngstown, Ohio and moved to Conroe 7 years ago. She spends next to all of her time away from work with her two boys who are very active in all sports activities, track, football, baseball and basketball. Jeannie loves the outdoors and her favorite pastimes include swimming, softball, football, cookouts, playing pool and going to movies.